PRIVACY POLICY – DUTY-STORE.COM

1. INTRODUCTION

Duty Stores (“we”, “our”, “us”) is committed to protecting your personal data and complying with applicable data
protection laws. This Privacy Policy explains how we collect, use, process, and disclose your personal data when you
interact with our website www.duty-store.com, mobile applications (if applicable), and any other platforms we operate
(collectively referred to as the “Platform”).
By using our Platform, you consent to the practices described in this Privacy Policy.

2. DEFINITIONS

– “Applicable Laws” means all relevant data protection regulations, including the Indonesian Personal Data Protection
Law No. 27 of 2022.
– “App” refers to our mobile application on iOS or Android (if available).
– “Personal Data” means information that identifies you as an individual or can be used to identify you, such as your
name, address, phone number, email, device data, and other relevant identifiers.
– “Platform” means the website, app, and any social media channels operated by Duty Stores.
– “You” refers to any user, customer, or visitor interacting with our Platform.

3. COLLECTION OF PERSONAL DATA

We collect personal data when you:
– Create an account on our Platform
– Place an order or make a purchase
– Contact our customer service
– Subscribe to our newsletter or marketing communications
– Participate in surveys, contests, or promotional campaigns

4. USE OF PERSONAL DATA

Your personal data may be used for:
– Account management and identity verification
– Processing orders and facilitating delivery
– Providing customer support
– Sending order updates and promotional materials
– Improving our services, platform experience, and security

5. DISCLOSURE OF PERSONAL DATA

We may share your data with:
– Our affiliated companies or service partners (e.g. payment providers, logistics)
– Legal authorities, when required by law
– IT and customer service vendors for support-related functions

6. SECURITY MEASURES

We implement reasonable security procedures to protect your data from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is completely secure.

7. RETENTION OF DATA

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply
with legal obligations.

8. YOUR RIGHTS

You have the right to:
– Access and review your personal data
– Correct any inaccurate data
– Withdraw consent for data processing
– Request data deletion, subject to legal exceptions

9. COOKIES & TRACKING TECHNOLOGIES

Our Platform uses cookies and similar technologies to improve your browsing experience and provide tailored content.
You can manage your cookie preferences in your browser settings.

10. Social Login & Data Retention

When you register or log in using a third-party service such as Google or Facebook, we collect and store your name, email address, and (where available) your profile picture as provided by the selected platform. This information is used solely to create and manage your account on Duty-Store.com.

We retain this data as long as the store is active and accessible online. All user data is stored locally on our server, and is used strictly for customer account management, order fulfillment, and support. It is not shared with any external service, and will never be used for illegal or unauthorized activities.

If you wish to have your account and associated data permanently deleted, you may send a request to our support team at: support@duty-store.com

Upon verification, we will process your request and remove your data in accordance with applicable privacy regulations.

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page. Continued use of the
Platform after changes means you accept the revised policy.

12. CONTACT US

If you have questions or requests regarding this Privacy Policy or how we handle your personal data, please contact us
at:
Duty Stores – Data Protection Officer
Email: support@duty-store.com
Website: www.duty-store.com
Effective Date: [Insert current date]